There are many different reasons you might be looking into a Cisco SMARTnet Alternative. The service might not be budget-friendly for your organization, or the service might not be flexible enough for your needs or you might find that the support they offer is too inconvenient or cumbersome. So how do you find the best Cisco SMARTnet Alternative for your business’ needs? Here are a few suggestions. And you can always call us when you need a reliable and trusted Cisco SMARTnet Alternative.
- Find out about the company’s technical assistance center (TAC). Are there Cisco-certified engineers working there? For example, Cisco networking support is IT Express Services’ specialty, so we have plenty of Cisco-certified engineers on staff at our TAC, and our IT professionals have an average of 20 years of experience in this industry.
- Find out if the Cisco SMARTnet Alternative can provide coverage for all of your Cisco equipment: hardware, software, security, data, etc. IT Express Services provides this type of coverage and more.
- Find out if your contract with the Cisco SMARTnet Alternative will be flexible and customized for your organization’s needs. IT Express Services can customize all of our plans to make sure your business is getting exactly what it needs: no more and no less.
- When you need a replacement part, will the Cisco SMARTnet Alternative send you just the part or the entire unit? And will they provide in-person support and help when you need a part replaced or if another issue comes up? IT Express Services can have a technician on-site at your business or organization, depending on the type of service contract you sign with us.
- Does it offer previous generation and end-of-life Cisco hardware support, and can the TAC facilitate the transfer of security software patches and updates that come directly from Cisco? IT Express Services can easily provide this service.
- Does the Cisco SMARTnet Alternative have a good reputation and happy customers? IT Express Services is known as one of the best in the business when it comes to Cisco SMARTnet support and other computer-related services.
These are just a few things you should keep in mind when choosing a Cisco SMARTnet Alternative. Of course, you can always go with IT Express Services when you need IT and computer services!
Are you interested in learning more about a Cisco SMARTnet Alternative? Call IT Express Services at 877-465-8556 or you can Contact Us.