IT Services South Dakota

If you need IT services in South Dakota, call IT Express Services. We provide alternative maintenance solutions, hardware and software technical support and networking solutions to companies and businesses of all sizes. Whether your technology is brand new or near its end of life, we can help. We can even fix IT network hardware that is out of warranty. We offer a total solutions approach, so you are sure to find a level of service that will fit your needs.

Not only that, we are a Cisco Certified Partner, so we are experienced in supporting Cisco products and network and server hardware. We can help ensure your Cisco network is safe and secure. We offer VPN design, network security assessment, firewall installation and network perimeter design.

Four Levels of IT Services

IT Express Services offers four different levels of service:

Level I offers 24/7/365 technical support, over the phone and on site. So no matter what time of day it is or what day of the week it is, your IT services will be fully taken care of. Plus you get on-site response within four hours of your call and many other perks, like a dedicated technical support engineer.

Level II offers coverage (over the phone and on site) during normal business hours of Monday through Friday from 8 a.m. to 5 p.m. local time. You also get on-site response within four hours of receiving the call, and you also get a dedicated technical support engineer.

Level III also offers coverage (over the phone and on site) during normal business hours of Monday through Friday from 8 a.m. to 5 p.m. local time. You will get on-site response within one business day. Like with the other two levels of service, you also get a dedicated technical support engineer.

Level IV offers over the phone coverage during normal business hours of Monday through Friday from 8 a.m. to 5 p.m. local time. You also get the replacement part or system delivered on the next business day. And you also get the dedicated technical support engineer.

South Dakota IT Services

For IT services in South Dakota, call IT Express Services at 877-465-8556 or Contact Us.